Shipping policy

At Perez Pet Supply Accessories, we want your shopping experience to be simple and convenient. This Shipping Policy explains how we process and deliver your orders.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation. Processing times may be longer during holidays, promotional periods, or unexpected circumstances.

Shipping Times

Estimated delivery times depend on your location and the shipping method selected at checkout. Most orders are expected to arrive within 5–12 business days after processing. These timeframes are estimates and are not guaranteed.

Shipping Costs

Shipping fees, if applicable, will be displayed at checkout before you complete your purchase. Any free-shipping promotions will be subject to the terms stated in the relevant offer.

Order Tracking

When tracking information is available, we will send you a shipping confirmation email with tracking details. Please allow some time for tracking information to update after your order has been dispatched.

Shipping Delays

Delivery may occasionally be delayed due to weather conditions, carrier disruptions, customs inspections, or other circumstances beyond our control. We appreciate your patience if a delay occurs.